News: Business and IT Administrator Apprentice

What you will do in your working day

Working with us as a Business and IT Administrator  apprentice, you will play a key part in the success of our business by contributing to helping maintain a high standard of service. The role will include various administration duties with the aim of developing and having more responsibility during your apprenticeship. For the right apprentice, this role will lead to a permanent position.

  • General office administration and use of Microsoft packages, such as Outlook, Excel and Word
  • Working with our Clinical system to record information
  • Handle Patient / Staff queries with emails and phone calls
  • Work within the team to add value to our service to maintain our high standards of patient care
  • Range of general administration tasks
  • Data checking and inputting
  • Assisting all members of the team as and when required
  • Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities and confidentiality

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Full training will be given.

The training you will be getting

As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:

  • Level 3 Business Administrator apprenticeship standard
  • Level 2 Functional Skills, maths and English if equivalents are not already achieved
  • You will also develop the skills, knowledge and behaviours required to work within an office environment
  • This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
  • You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
  • Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
  • All evidence will be logged to your electronic portfolio

What to expect at the end of your apprenticeship

  •  A real opportunity for progression for the right applicant

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent maths & English (Grade 5/ C or above) Essential

Things to consider

Location – check transport links before applying. Apply early and do not miss this opportunity as the vacancy will close early if the right applicant is found. Continuous training opportunities.

About the employer

Midlands Medical Partnership (MMP) is one of the pioneering GP super-partnerships which formed in 2009 by bringing together many smaller practices and now looks after 72,000 Birmingham patients across 12 sites. Working together in this way we are able to provide more consistent and extensive GP services as well as trying to protect the future of General Practice for our patients. Working together in this way we are able to join our services to try to further expand and develop patient care in a more joined up way and also closer to your homes in community. We value ideas from our patients so that we can try to explore these if possible and would love to hear from you. Please feel free to e-mail us on with any suggestions.






B24 0SY


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Katrina Clarke

01924 470477

Apprenticeship standard

Business administrator
Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

  • Annual wage £17,000.00
  • Working week Monday to Friday, 9.00am to 5.30pm – 1 hour lunch. Total hours per week: 37.5
  • Expected duration 15 Months
  • Possible start date 19 Feb 2024
  • Apprenticeship level Advanced
    Level 3 (A level)
  • Reference numberVAC1000223529
  • Positions 1 available