News: Stoptober

Stoptober

Stoptober begins on 1 October and there’s never been a better time to quit!

Stopping smoking is the best thing you can do for your own health – and the health of people around you. It’s never too late to quit.

You’ll start seeing the benefits immediately, not just for your health but also your finances.

Please call after 11am to book to discuss what support we have available locally at your GP surgery or visit https://www.nhs.uk/better-health/quit-smoking/

Teledermatology Primary Care Service

The Teledermatology department are working with GP surgeries to help assess skin lesions through a clinic run by University Hospitals Birmingham NHS Foundation Trust (UHB) and Skin Analytics. This means you do not need a GP appointment in order to have your skin lesion assessed and can be seen directly at a diagnostic hub.

At the Teledermatology clinic, a qualified clinical photographer will ask you a series of questions about your medical history and skin lesion before taking some digital photographs.

For more information about the service please visit https://www.uhb.nhs.uk/services/dermatology/teledermatology/primary-care-service.htm

Clinical Pharmacist

Location- Saltley Health Centre

Duties

The post holder will perform face to face medication review of patients with polypharmacy especially for older people, people in residential care homes and those with multiple co- morbidities. The post holder will also actively be working on quality improvement and outcome frameworks in line with organisational strategy.
This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within general practice.

2. Key Duties & Responsibilities:

Job Role Summary

  • Improve patient’s health outcomes and efficiency of the practice team by providing direct, accessible and timely medicines expertise, including identifying areas for improvement and initiating change.
  • The primary contact within the practice for queries relating to medicines management, in particular around individual patient care.
  • To provide professional specialist medicines management advice to GPs, practice nurses, community pharmacists, community nurses and other health professionals to promote the safe, effective and high quality, cost effective use of medicines in all prescribing decisions.
  • Focus on individual patient care by addressing immediate and future needs to personalise care planning.
  • Proactively to transfer, from other clinical staff, workload relating to medicines optimisation to improve patient care and safety.
  • To demonstrate the effectiveness of the practice and the role through audit and data analysis.
  • To follow-up patients and investigations, particularly blood tests.
  • To contribute to the development and implementation of new medicines management initiatives and services within MMP.
  • To be a first source of information for patients about medicines through the MMP Clinical Contact Hub.

Repeat prescribing

  • Develop and quality-assured improved, safe and efficient repeat prescribing and medication review processes within the practice, and then to evolve and implement changes as required.
  • Focused and structured reviews of repeat prescriptions on an individual basis to improve quality and safety and maximise effectiveness and reduce wastage.
  • Medication review services via clinics in the practice, domiciliary visit and in residential and nursing homes. These may be face-to-face or notes-based reviews.

Long-Term Conditions / Chronic Disease Management

  • Undertake disease focused medication reviews, particularly of high-risk groups. This will be via pharmacist lead clinics, telephone and office-based notes reviews.
  • Ensure the care for patients taking high risk drugs e.g. DMARDs, anticoagulation, is safe and appropriate
  • Telephone advice to patients with LTCs on specific medicines management issues
  • Provide health promotion where appropriate, including flu vaccinations.

Acute illness and pharmacist led clinics

  • The initial assessment of common general practice presentations
  • Working through differential diagnosis and identifying serious disease and referring appropriately
  • Seeing patients with minor illnesses, independently diagnosing and managing the conditions
  • Following patients up with GP mentor support and within boundaries of safety and competency
  • Telephone advice to patients with acute illness queries
  • Communicating effectively with patients and carers, and recognising their needs for alternative methods of communication
  • Minor ailment triage, with signposting and educating patients in the use of non-GP services, such as pharmacy lead minor ailments schemes minor eye complaints service, dental services, etc.

Hospital Discharge and Outpatient Letters

  • Review and reconcile medicines changes from secondary care organisations, in particular discharge papers and TTOs, to ensure concordance with national and local policies and to ensure optimisation of treatment and reduce inappropriate or wasteful prescribing.
  • Reconcile patient’s computer records with discharge medication and discuss discrepancies or concerns with hospital doctor/pharmacist
  • Ensure suggested/appropriate actions from hospital discharge/outpatient’s letters are followed through in practice e.g. follow-up blood tests, up-titration/down-titration of medications etc.
  • Ensure patients are informed and aware of any changes to their medication

Practice Formulary

  • Manage practice formularies and IT systems to ensure appropriate selection of medication is easy and maximise by prescribers in the practice

IMT and Electronic Prescribing

  • Facilitate the development of electronic prescribing and increase its usage
  • To update and maintain accurate patient medication records on the patient’s clinical computer systems, including advice given and action taken in pharmacist clinics/reviews.

Safety, Risk and Governance

  • Ensure appropriate governance is in place regarding medicines, including supporting on the response to any drug safety alerts or changes in clinical guidance.
  • Assist with the development of relevant medicines management guidance and/or policies.
  • Meet regularly with the practice prescribing lead to discuss medication issues.
  • To advise the primary healthcare team on the safe and secure handling of controlled drugs and other medicines, ensuring compliance with medicines legislation.
  • Identify and flag up risks with regard to management of medicines including clinical and financial risks.
  • To offer advice and guidance on adverse significant events that involve medication to ensure lessons are learned and appropriate changes made to prevent re-occurrence.
  • To offer advice and guidance on patient complaints that relate to medication/prescribing.

Audit and Monitoring

  • To plan and undertake clinical/prescribing audits to identify areas where improvement is needed, development action plans and implement appropriate changes.
  • To provide regular support and feedback on prescribing action plans.
  • Report regularly to the GP partners on the practice prescribing figures with benchmarking against other local and national data.
  • Analyse practice complex prescribing data to inform GPs and non-medical prescribers on their collective and individual performance.
  • Actively support on the identification, implementation and monitoring of medicines management targets and initiatives including QOF, QIPP and CCG prescribing target.
  • Support the implementation of actions resulting from audit findings when necessary.
  • To agree all auditing and monitoring priorities in discussion with the practice.

Relationships

  • To provide training in medicines related issues to other members of the practice as appropriate.
  • To consider the skills of the reception team and develop plans for training as necessary to ensure safe and efficient prescribing processes.
  • Liaise with prescribing colleagues in primary care to ensure consistency with Birmingham wide prescribing strategies.

Medicines Information and Awareness

  • Analyse and critically appraise complex information to prepare concise evidence-based summaries/advice to clinicians and nonclinical staff and patients.
  • Prepare evidence-based resources and information to support the health professionals in the implementation of rational cost-effective prescribing.
  • Present add patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
  • Produce patient information leaflets and posters, and run medicine is aware of his projects throughout the year.
  • Raise awareness of out of practice schemes, such as minor ailments and schemes that promote self-care. 3. Other Responsibilities

Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974.
  • To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.

Equality and Diversity

  • To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

  • To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the General Data Protection Regulations 2018 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

  • Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.

Professional development

  • The post holder will participate in any training programme implemented by the practice as part of this employment
  • To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To work across the various MMP sites as required.
  • In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may effect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Job Type: Full-time

Schedule:

  • Monday to Friday

Physicians Associate

Title: Physicians Associate

Responsible to: Site Lead Officer

Accountable to: Partner/Lead GP

1. Job Role/Purpose:

  • The post holder will be responsible to deliver a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence based practice working under the supervision of a GP
  • To manage a clinical caseload and deal with presenting patient’s needs in a primary care setting
  • To provide clinical leadership where appropriate within the practice and support other members of the team to develop and maintain clinical skills appropriate to your role and expertise.

2. Key Duties & Responsibilities:Clinical

  • The post holder will under appropriate supervision:
  • Provide first point of contact for patients presenting with undifferentiated, undiagnosed problems, utilising history taking, physical examination, problem-solving and clinical decision-making skills to establish a working diagnosis and management plan working in partnership with patients.
  • Carry out telephone triage and appropriate clinical and non-clinical signposting in a clinical contact hub environment.
  • Undertake as agreed surgery based consultations for emergency or routine problems including management of long term conditions. In addition, undertake telephone consultations / home visits and participate in duty rotas
  • Instigate necessary invasive and non-invasive diagnostic tests or investigations and interpret findings/reports within the scope of a PA’s practice. Discuss the result and implications of laboratory investigations with patients
  • Utilise clinical guidelines and promote evidence-based practice
  • Offer a holistic service to patients and their families, developing where appropriate an on-going plan of care/support with an emphasis on prevention and self-care
  • Refer patients directly to other services or agencies using appropriate referral pathways
  • Ensure safe handover of care within and outside the practice as appropriate
  • Work directly with members of the practice primary health care team and support integrated patient centred care through appropriate working with wider primary care / social care networks
  • Identify community health needs and participate in the development of patient/family-centred strategies to address them
  • Contribute to the practice quality targets to consistently achieve high standards of safe, evidence-based, cost-effective patient care and service delivery

Training and development

  • Participate in continuing professional development opportunities to keep up-to-date with evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP) utilising a reflective approach to practice. This requires 50 hours of CPD every year: a minimum of 25 hours must be in accredited direct learning programmes
  • Undertake a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis and treatment where appropriate using the following means.
  • Audit of clinical practice
  • Significant event review / root cause analysis
  • Review of relevant literature
  • Research unusual symptoms and treatment options through consultation with general practitioners, physicians and other specialists
  • Promote and support a learning culture within the practice and assist in clinical instruction, mentoring and supervision of medical, nursing or physician associate students and other learners that may periodically be attached to the practice
  • Contribute to regular multi-disciplinary and or practice educational meetings
  • Participate in multi-disciplinary protocol and patient group directions (PGDs) development as appropriate
  • Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets

Administration

  • Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes in accordance with relevant standards
  • Work in accordance with internal administrative systems relating to but not limited to the management of clinical data,
  • Send and receive written information on behalf of the practice relating to the physical and social welfare of patients
  • Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets and work to deliver the NHS contract pertinent to the practice including the terms of the Quality and Outcomes Framework and locally enhanced services
  • Ensure that all practice policies are fully implemented
  • Support, contribute to and participate in external inspections

Professional

  • Take the UK PA National Re-Certification Exam every six years – required for Physician Associates AND maintain your professional registration working within the latest Code of Professional Conduct (CIPD)
  • Undertake statutory and mandatory training as required by the practice
  • Demonstrate clinical leadership
  • Pro-actively promote the role of the PA within the practice and externally to key stakeholders and agencies
  • Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

3. Other Responsibilities:Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974.
  • To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
  • To ensure you are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

Equality and Diversity

  • To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

  • To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

  • Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements and MMP policies.

General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To work across the various MMP sites as required.
  • Covering core working hours for MMP which may extend in line with future NHS policies.
  • In light of national policy and due the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

(competitive salary)

Job Type: Full-time

Receptionist

Job description

1. Job Role/Purpose:

  • To provide clerical and reception support to the organisation to ensure the delivery of an effective and efficient service at all times to staff, patients and relatives.
  • To deal with enquiries from medical staff, patients and the general public.
  • To records patient information and make appointments
  • To be conversant with organisational policies and procedures to ensure an efficient and effective delivery of service provision
  • To adhere to MMPs Health and Safety Policy

2. Key Duties & Responsibilities:

  • Opening the premises, deactivating alarm systems, checking the heating and ventilation
  • Restoring the telephone system, opening the post and distributing medical records or other documentation to the clinicians’ rooms at the commencement of surgery
  • The registration of patients to the list ensuring a comprehensive capture of all relevant data
  • Receiving and directing patients on arrival. Monitoring of patients whilst waiting in the reception area. Escorting patients and visitors around the building as requested
  • Booking appointments for the doctors, nurses, and other healthcare staff
  • Preparation of repeat prescriptions, sickness notifications, and other documentation for the partners’ signature prior to collection by the patient; answering general queries, explaining practice procedures and receiving requests for medication
  • Filing and extracting medical records and any documents relating to medical records, to include the scanning of letters and automated filing of pathology reports and typing duties as required by the manager or clinicians
  • Receiving and recording requests for home visits; preparation of visiting lists; recording patient contact details following visits
  • Ensuring adequate supplies of stationery/equipment is available in the consulting and reception areas. This may include moving stationery to and from the storeroom as required
  • Ventilation and tidying consulting rooms and waiting area following surgeries; ensuring the reception area is kept tidy for incoming colleagues; ensuring there is a handover of information to incoming colleagues
  • Receiving and recording messages for district nursing and other healthcare staff
  • The recording and despatch of medical specimens with accurate detail on the relevant accompanying forms. The recording of statistical information as required in line with MMP Policies and Procedure’s
  • Use of the practice computing system as necessary, to undertake recall procedures and any other related duties as defined by the Site Lead Officer.
  • Responding as a first contact in an emergency situation in line with training given
  • Performing the evening checklist procedure prior to departing the building; liaising with the practice cleaners as required
  • Securing the premises, exterior gates, shutters and windows – setting alarms as required
  • To work collaboratively with other users of the centre; to work in a flexible and positive manner with colleagues, to assist in the promotion of a professional, competent and caring delivery of healthcare to the users of the service.
  • To work safely at all times in accordance with Legislative requirements and MMP Policy and Procedures

3. Other Responsibilities:

Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974.
  • To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
  • To ensure you are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

Equality and Diversity

  • To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

  • To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

  • Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements and MMP policies.

General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To Work at Broadmeadow
  • Covering core working hours for MMP which may extend in line with future NHS policies.
  • In light of national policy and due the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Reference ID: 2242

Job Types: Part-time, Permanent

Salary: £18,284.00-£19,023.00 per year

Receptionist

Job description

1. Job Role/Purpose:

  • To provide clerical and reception support to the organisation to ensure the delivery of an effective and efficient service at all times to staff, patients and relatives.
  • To deal with enquiries from medical staff, patients and the general public.
  • To records patient information and make appointments
  • To be conversant with organisational policies and procedures to ensure an efficient and effective delivery of service provision
  • To adhere to MMPs Health and Safety Policy

2. Key Duties & Responsibilities:

  • Opening the premises, deactivating alarm systems, checking the heating and ventilation
  • Restoring the telephone system, opening the post and distributing medical records or other documentation to the clinicians’ rooms at the commencement of surgery
  • The registration of patients to the list ensuring a comprehensive capture of all relevant data
  • Receiving and directing patients on arrival. Monitoring of patients whilst waiting in the reception area. Escorting patients and visitors around the building as requested
  • Booking appointments for the doctors, nurses, and other healthcare staff
  • Preparation of repeat prescriptions, sickness notifications, and other documentation for the partners’ signature prior to collection by the patient; answering general queries, explaining practice procedures and receiving requests for medication
  • Filing and extracting medical records and any documents relating to medical records, to include the scanning of letters and automated filing of pathology reports and typing duties as required by the manager or clinicians
  • Receiving and recording requests for home visits; preparation of visiting lists; recording patient contact details following visits
  • Ensuring adequate supplies of stationery/equipment is available in the consulting and reception areas. This may include moving stationery to and from the storeroom as required
  • Ventilation and tidying consulting rooms and waiting area following surgeries; ensuring the reception area is kept tidy for incoming colleagues; ensuring there is a handover of information to incoming colleagues
  • Receiving and recording messages for district nursing and other healthcare staff
  • The recording and despatch of medical specimens with accurate detail on the relevant accompanying forms. The recording of statistical information as required in line with MMP Policies and Procedure’s
  • Use of the practice computing system as necessary, to undertake recall procedures and any other related duties as defined by the Site Lead Officer.
  • Responding as a first contact in an emergency situation in line with training given
  • Performing the evening checklist procedure prior to departing the building; liaising with the practice cleaners as required
  • Securing the premises, exterior gates, shutters and windows – setting alarms as required
  • To work collaboratively with other users of the centre; to work in a flexible and positive manner with colleagues, to assist in the promotion of a professional, competent and caring delivery of healthcare to the users of the service.
  • To work safely at all times in accordance with Legislative requirements and MMP Policy and Procedures

3. Other Responsibilities:

Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974.
  • To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
  • To ensure you are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

Equality and Diversity

  • To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

  • To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

  • Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements and MMP policies.

General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To work at Dudley Park
  • Covering core working hours for MMP which may extend in line with future NHS policies.
  • In light of national policy and due the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Job Types: Part-time, Permanent

Practice Nurse

Job description

Title: Practice Nurse

Responsible to: Lead Nurse

Accountable to:Lead Nurse

1. Job Role/Purpose:

To provide a high standard of nursing care, health education, screening and immunisation, working collaboratively with the multi-disciplinary general practice team.

2. Key Duties & Responsibilities:

  • Providing assessment screening and treatment services and health education advice
  • Organise and coordinate the provision of nursing services for the surgery
  • Provide nursing treatments to patients in participation with general practitioners or independently to agreed protocols
  • Provide general and specific health screenings to the surgery patients (within agreed protocols) with referral to general practitioners as necessary
  • Advise patients on general health care and minor ailments with referral to GPs as necessary
  • Supplies and equipment – Treatment room and other areas
  • In participation with the Site Lead officer, ensure the maintenance of equipment and stock levels relating to patient care
  • Pathological specimens and investigatory procedures
  • Following appropriate training, undertake the collection, storage and despatch of pathological specimens including intravenous blood samples, swabs, smears etc. perform any investigatory procedures requested by the GPs
  • Administrative and professional responsibilities
  • Participate in the administrative and professional responsibilities of the surgery team
  • Ensure accurate notes of all consultations and treatments are recorded in the patients’ notes on the clinical computer systems as appropriate
  • Ensure accurate completion of all necessary documentation associated with patient health care and registration with the surgery
  • Take the lead in infection prevention and control in the surgery
  • Ensure collection and maintenance of statistical information required for regular and ad hoc reports
  • Attend and participate in meetings as required
  • Assist in the formation of practice philosophy, strategy and policy and develop appropriate protocols
  • Maintain a notice board in the waiting room area designated for patient health care education
  • Research
  • Cooperate and participate as required in any research projects with in the surgery
  • Liaison
  • Maintain effective liaison with other agencies and staff concerned with patient care
  • and with all other disciplines within the surgery, with regard to confidentiality
  • Professional development
  • Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development
  • The post holder will participate in any training programme implemented by the practice as part of this employment
  • To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Take a responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
  • 3. Other Responsibilities
  • Health and Safety
  • To comply with the Health and Safety at Work etc. Act 1974.
  • To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
  • To ensure all staff are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.
  • Ensure a trained first aider is available in the building.
  • Ensure fire alarms are tested regularly and within the set guidelines.
  • Equality and Diversity
  • To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.
  • Risk Management and Clinical Governance
  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.
  • Confidentiality
  • To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

  • Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.
  • General
  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To work across the various MMP sites as required.
  • In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may effect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Clinical Target Team Administrator

Job description

Title: Clinical Target Team (CTT) Administrator

Responsible to: Senior Clinical Delivery Officer

Accountable to: Senior Clinical Delivery Officer

1. Job Role/Purpose:

  • The post holder will be responsible for completion of any work streams agreed by the Senior Clinical Delivery Officer.
  • Maintain a good understanding of QOF / Universal Offer / DES / LIS in order to support the Senior Clinical Delivery Officer in delivering targets in these areas
  • Work to ensure all clinical targets including QOF are met and full income potential achieved for the organisation 2. Key Duties & Responsibilities:
  • Work closely with the Senior Clinical Delivery Officer and CTT colleagues to ensure all MMP sites / areas are focused on with regards the achievement of clinical targets
  • To work on improving and correcting data quality and read codes, ensure all patients are contacted and offered appointments within the agreed time-frames
  • To regularly attended any meetings arranged by the Senior Clinical Delivery Officer to ensure all communication updates are received
  • To be an intermediate user (proficiency level) of the SystmOne clinical system (and any other third party applications that may be used to meet targets, e.g., MSDI)
  • To provide input to the Senior Clinical Delivery Officer in producing and evaluating monthly reports on the position of the organisation around clinical targets
  • Provide a robust service to the business to maximise the income potential offered through Clinical target initiatives
  • Work closely with the Senior Clinical Delivery Officer to develop strong working relationships with a variety of stakeholders, both internal and external, e.g., Clinicians, Site Lead Officers, CSU Clinical system facilitators and Data quality managers

3. Other Responsibilities
Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974.
  • To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
  • To ensure all staff are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.
  • Ensure a trained first aider is available in the building.
  • Ensure fire alarms are tested regularly and within the set guidelines.

Equality and Diversity

  • To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

  • To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

  • Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.

General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • to work across the various MMP sites as required.
  • In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may effect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation,
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