News: Care Co-Ordinator: Service Delivery

Experienced Practice Nurse

Job description

1. Job Role/Purpose:

· To provide a high standard of nursing care, health education, screening and immunisation, working collaboratively with the multi-disciplinary general practice team.

2. Key Duties & Responsibilities:

· Providing assessment screening and treatment services and health education advice

· Organise and coordinate the provision of nursing services for the surgery

· Provide nursing treatments to patients in participation with general practitioners or independently to agreed protocols

· Provide general and specific health screenings to the surgery patients (within agreed protocols) with referral to general practitioners as necessary

· Advise patients on general health care and minor ailments with referral to GPs as necessary

Supplies and equipment – Treatment room and other areas

· In participation with the Site Lead officer, ensure the maintenance of equipment and stock levels relating to patient care

Pathological specimens and investigatory procedures

· Following appropriate training, undertake the collection, storage and despatch of pathological specimens including intravenous blood samples, swabs, smears etc. perform any investigatory procedures requested by the GPs

Administrative and professional responsibilities

· Participate in the administrative and professional responsibilities of the surgery team

· Ensure accurate notes of all consultations and treatments are recorded in the patients’ notes on the clinical computer systems as appropriate

· Ensure accurate completion of all necessary documentation associated with patient health care and registration with the surgery

· Take the lead in infection prevention and control in the surgery

· Ensure collection and maintenance of statistical information required for regular and ad hoc reports

· Attend and participate in meetings as required

· Assist in the formation of practice philosophy, strategy and policy and develop appropriate protocols

· Maintain a notice board in the waiting room area designated for patient health care education

Research

· Cooperate and participate as required in any research projects with in the surgery

Liaison

· Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the surgery, with regard to confidentiality

Professional development

· Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development

· The post holder will participate in any training programme implemented by the practice as part of this employment

· To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

· Take a responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

3. Other Responsibilities

Health and Safety

· To comply with the Health and Safety at Work etc. Act 1974.

· To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.

· To ensure all staff are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

· Ensure a trained first aider is available in the building.

· Ensure fire alarms are tested regularly and within the set guidelines.

Equality and Diversity

· To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

· To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

· To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

· Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.

General

· To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.

· To work across the various MMP sites as required.

· In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may effect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Job Types: Full-time, Part-time, Permanent

Part-time hours: 37.5 per week

Salary: From £27,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: In person – MMP South Sites

Health Care Technician

Job Role/Purpose:

The post-holder will undertake phlebotomy and appropriate healthcare technician duties within the local practice setting, patients’ homes and care homes ensuring high quality delivery of patient care.

Key Duties & Responsibilities:

• To undertake appropriate tasks and support the larger MMP healthcare team
• To undertake Blood Pressure monitoring in accordance with MMP protocols
• To perform ECGs on patients as requested
• To carry out phlebotomy services to patients in MMP surgeries across Birmingham, at patients homes and in care homes
• To ensure that blood samples taken are accurately and legibly labelled, correct bottles are used and that blood samples are transported to designated collection points in line with MMP Health and Safety procedures
• Provide support at practice level to nursing and clinical staff, in particularly complex cases
• To work effectively with other healthcare professional as an integrated team
• To provide basic first aid to phlebotomy patients as required as in accordance with guidelines and procedures
• To ensure a good rapport with patients to alleviate anxiety ensuring they are relaxed and at ease to undergo procedures
• To ensure the following MMP Policies are followed: Infection Control Policy, Clinical Waste Disposal and Sharps Policy, Needle stick injury Policy
• Acknowledge that patients’ have right to privacy, dignity and confidentiality, showing due regard to patients’ property.
• To provide cover for team members on annual leave, off sick or study leave to ensure continuity of the service.
• Act as a role model to ensure health is promoted at every opportunity in all settings.
• To maintain written and computer records as required.
• To attend team meetings for information exchange and service updates
• The post holder will be asked to work at any MMP site in line with service needs.
• Any other duties, as requested, compatible with the post which may arise from time to time.
• To undertake training and development to meet the specific service needs of the service and own individual practice.
• Participate in the appraisal, clinical supervision and personal development planning process and ensure that their own professional development needs are met.
• Participate in the induction of staff by demonstrating own role to new or less experienced colleagues.
• Awareness of own limitations and undertaking training needs identified
• To provide a quality service, minimising patient complaints and ensuring patient satisfaction.
• To work within MMP Policies and Procedures
• To collect data for auditing and monitoring.
• To manage any phlebotomy related incidents and document accordingly
• The above list of duties and responsibilities is not intended to be exhaustive.  The post holder may from time to time be asked, by the Partners or their representatives, to undertake other tasks commensurate with their grade and post.

Other Responsibilities

Health and Safety

• To comply with the Health and Safety at Work etc. Act 1974.
• To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
• To ensure all staff are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.
• Ensure a trained first aider is available in the building.
• Ensure fire alarms are tested regularly and within the set guidelines.

Equality and Diversity

• To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

• To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

• To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment.  Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

• Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.

General

• To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
• To work across the various MMP sites as required.

In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries.  This could incorporate different opening hours and weekend working which may effect when you are required to work.  The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Health Care Assistant

Job Role/Purpose:

• To provide nursing support to the Practice Nurse and General Practitioners to ensure the efficient and effective provision of the full range of nursing services to the patients of the practice with appropriate training.
• The preparation and efficiency of treatment rooms and treatment room equipment.
• To maintain adequate clinical stock levels and medical stationery.

Key Duties & Responsibilities:

• To undertake all duties in line with the training and instruction provided by the Practice Nurse and General Practitioners.
• Conduct weight and height measurements, test and record blood pressure and blood sugar levels.
• The testing and result recording of clinical urine specimens.
• Venepuncture and the taking and preparing of pathology samples.
• Domiciliary Visits if required for taking blood tests Bps etc;
• Carry out routine patient dressings in accordance with practice guidelines after adequate training.
• Perform ECGs on patients as requested by GPs.
• The collection of clinical waste, ensuring appropriate storage prior to disposal.
• Ensure adequate infection control procedures in treatment and consulting rooms.
• The checking and recording of medical supplies on receipt and checking expiry dates.
• Receiving telephone messages in the treatment room, recording and transmitting accordingly
• The inputting of information onto the Practice clinical system
• Influenza & pneumococcal vaccinations – Vaccinate over 65s and other chronic disease patients in line with protocol once trained
• Ensure adequate infection control procedures in treatment and consulting rooms.
• Assistance at clinics ensuring patient care by chaperoning.
• Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

Other Responsibilities

Health and Safety

• To comply with the Health and Safety at Work etc. Act 1974.
• To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
• To undertake and be fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

Equality and Diversity

• To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

• To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

• To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment.  Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

• Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies.

General

• To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
• To work across the various MMP sites as required.
• In light of national policy and due to the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries.  This could incorporate different opening hours and weekend working which may effect when you are required to work.  The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Lead Paramedic

Job description

Midlands Medical Partnership is a Birmingham-based, not-for-profit Community Emergency Response Team (CERT) that provides services to low-income and at-risk families. We are currently seeking a Lead Paramedic for our Birmingham location.

An experienced Paramedic Practitioner with strong management and leadership skills

 Overseeing a team of Paramedic Practitioners, completing clinical supervisions, appraisals and delivering training and supporting MMP Paramedics

 Working closely with the MMP Central Management Team to ensure that clinical and contractual GMS and PCN requirements and targets are achieved

 The role will provide a specialist Paramedic resource for health care professionals and service users, working in collaboration with other members of the Multidisciplinary Team.

 To work within the community, as an autonomous, accountable, Advanced Paramedic Practitioner, in the provision of a holistic approach for individuals including assessment, diagnosis and treatment, to deliver quality patient services.

 To assess, diagnose, treat, refer or signpost patients/service users (who are triaged through to you from the Clinical Hub) with undifferentiated or undiagnosed condition relating to minor illness or minor injury.

 The post holder will use advanced clinical skills to provide education to service users, promoting self-care and empower them to make informed choices about their treatment.

Job responsibilities:

1. Diagnosing and treating patients presenting with minor illness

 To work with and refer appropriately to other agencies to enable identified patients to be intensively managed in a pro-active way with the aim of preventing hospital admission, supporting early discharge and reducing GP contact.

 To proactively case find patients who are very high intensity users of community and primary healthcare and/or are at high risk of unplanned admission to hospital

 Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations.

 Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary.

 Works from the Clinical Hub and within communities as an autonomous practitioner caring for patients and families.

 Works as an autonomous practitioner, in accordance with the Health Professions Council. Ensure that personal and professional clinical standards are maintained.

 To undertake assessment for patients within the community and those attending the surgery, using diagnostic skills and initiation of investigations where appropriate.

 To formally and informally impart knowledge and skills to colleagues promoting peer review and best practice within the work environment.

 To communicate at all levels within the team ensuring an effective service is delivered.

 To maintain accurate, contemporaneous healthcare records appropriate to the consultation.

 Ensure evidenced-based care is delivered at the highest standards ensuring delivery of high quality patient care.

 Works with local policies and procedures.

 Enhance own performance through Continuous Professional Development, imparting own knowledge and behaviours to meet the needs of the service.

 To achieve and demonstrate agreed standards of personal and professional development in order to meet the needs of the service.

 To participate in the audit process, evaluation and implementing plans and practice change in order to meet patient need.

 Contribute positively to the effectiveness and efficiency of the team and work colleagues.

2. Pathological specimens and investigatory procedures

 Undertake the collection of pathological specimens including intravenous blood samples, swabs etc. Perform investigatory procedures requested by the GPs.

3. Key Working Relationships

 Internal- MMP Management Board, MMP Partners, MMP Central Management Team, MMP Contact Hub Staff and MMP Team Leaders

 External- Third Party suppliers and providers, Birmingham and Solihull Training Hub, Birmingham & Solihull CCG, NHS England, Birmingham Community Healthcare Trust and Secondary Care Providers

4. Administration and professional responsibilities

 Lead in the administrative and professional responsibilities of the Hub team.

 Ensure clinical supervision is completed for all MMP Paramedic Practitioners and recorded in line with Governance policies and procedures

 Ensure accurate and legible notes of all consultations and treatments are recorded in the patient’s notes, as well as monitoring other MMP Paramedic Practitioners notes

 Ensure the clinical computer system is kept up to date, with accurate details recorded and amended.

 Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Hub.

 Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit.

 Attend and participate in Hub meetings as required, reporting on performance within the MMP Paramedic Team

5. Training and personal development

 Deliver training and clinical supervision to MMP Paramedic Practitioners, ensuring clinical knowledge is retained and relevant training is up to date.

 Ensuring all MMP Paramedic Practitioners are supported throughout their CPPE pathway

 Deliver resuscitation and anaphylaxsis training to MMP staff as required

 Training requirements will be monitored by yearly appraisal and clinical supervision and will be in accordance with MMP requirements. Personal development will be encouraged and supported by MMP. It is the individuals’ responsibility to remain up to date with recent developments.

 Participate in the education and training of students of all disciplines and the introduction of all members of the Hub staff where appropriate.

 Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development, ensuring requirements are met.

 If it is necessary to expand the role to include additional responsibilities, full training will be given.

 Partake and maintain Clinical Supervision plans.

6. Meetings

 It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave.

7. Confidentiality

 In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

 In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

 Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

8. Personal/Professional development

 The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

 Participation in regular clinical supervision aswell as an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

 Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

9. Quality

The post-holder will strive to maintain quality within the Hub, and will:

 Support and inform other team members to issues of quality and risk, whilst reporting to MD’s on quality and risk regularly

 Assess own and the teams performance and taking accountability for actions, either directly or through supervision.

 Contribute and lead effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

 Work effectively with individuals in other agencies to meet patients’ needs

 Effectively manage own time, workload and resources.

10. General

 To undertake such other duties as the organisation may reasonably require

 To work across MMP sites as required

 In light of national policy and due to the operational needs of the business it may be necessary for the Partnership to alter the opening hours and weekend working which may effect when you are required to work.

 The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future

EDUCATION AND QUALIFICATIONS

– State Registered Paramedic – (Current registration with HCPC)

– Successful completion of an accredited clinical skills course

– Lead Paramedic Stage 3 (FCP Roadmap)

– Additional professional knowledge acquired through specialist training, experience in triage or other significant accredited courses.

– Significant Operational / Clinical Experience

– Evidence of ongoing professional development

– Independent Prescribing Qualification

Job Types: Full-time, Permanent

Salary: £42,000.00-£48,000.00 per year

Benefits:

• Company pension
• Health & wellbeing programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Salaried GP – FTC

We are currently recruiting for A FTC SGP for our MMP All Saints Medical Centre in Birmingham

Midlands Medical Partnership is a Birmingham super-partnership currently caring for 72,000 Birmingham Cross-City CCG patients across North and South Birmingham operating out of 10 sites. The partnership was established in April 2009 and continues to grow as a single integrated primary care provider, alongside collaborative working with other similar organisations in our region as part of its strategic forward view.

The vision behind the creation of MMP is to improve and develop all that is excellent about traditional GP services – local GPs leading and working in local surgeries to provide long-term doctor/patient relationships based on the established values of trust and personalised care, whilst at the same time being part of a larger, more corporate business structure, allowing our practices and patients to benefit from the resources of a larger organisation, enabling us to improve the range and quality of patient services, improve access and patient responsiveness and improve learning across our organisation.

MMP’s core purpose is “to work within a culture of quality to constantly improve the care and service we give our patients.”

This dynamic partnership with a team of over 200 clinicians and staff is managed by a single executive board, with centralised organisational functions, strong leadership and clinical governance structures. The ambition and vision of the partnership is to provide large scale, integrated, multi-speciality care for its patients. Most of our sites are training practices and training in areas of special interest is greatly supported.

The Government is planning to make it a legal requirement for healthcare and social care staff to be vaccinated against COVID-19 unless they have a medical exemption. The legal requirement to be vaccinated will apply to individuals aged 18 or over who have direct, face-to-face contact with patients. This requirement will extend to all MMP roles.

Candidates with specialist skills, and/or interested in becoming GP trainers/qualified trainers are of particular interest

We consider Tier 2 Visa Sponsorship applications

Person Specification
Qualifications
Essential
a 5-year degree in medicine, recognised by the General Medical Council.
a 2-year foundation course of general training.
a 3-year specialist training course in general practice.

Experience
Essential
Experience of working within a nursing team
Experience of dealing with vulnerable patients
Desirable
Experience of working in primary care
Experience of working in a GP practice

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For an informal discussion about the role please contact the HR Department on Tel: 0121 373 0959