Practice Information

Welcome to Eaton Wood Medical Centre. Midlands Medical Partnership (MMP) was formed in 2009, our group of 12 surgeries across Birmingham provides services to 70,000 patients.  Our unique single joined up clinical system allows MMP patients to access any one of our sites.

Surgery boundaries

MMP Eaton Wood Medical Centre covers the majority of the addresses within these postcodes.

B24, B23, parts of B74 and B76

Registration

We are pleased to welcome new patients to the surgery. If you wish to register with us you will be required to complete a registration form and questionnaire which is available from our reception team. You will be asked to provide us with your NHS number which will be available from your previous GP Practice.  A form of identification when you register is preferable.  If you are unable to provide this please speak to the surgery Team Leader who will assist.  All new patients are offered a new patient health check with a member of our Nursing Team.

Out of area

You may be able register at the discretion of the GP partners, please be aware we will not be able to provide the home visiting service outside of the practice boundary.

Appointments

All MMP surgeries offer pre-bookable and same day face to face consultations with a health care professional.  Telephone appointments with a clinician are also available.

Appointments can be booked by telephone from 08:00 Monday to Friday.

Home visit requests are taken at all sites for house bound patients only, a clinician may contact the patient prior to visit to determine the nature of the illness

A doctor is assigned daily for any urgent care issues, the designated doctor will make an assessment and decide the appropriate course of action

We offer a full range of appointments with other clinical staff who may be best suited to deal with your problem

If you require an interpreter please make the reception team aware of your requirements at the time of making the booking.

If you are unable to attend your scheduled appointment please contact the surgery immediately  so that your appointment can be re-allocated.

Out of hours

If you require medical treatment when the surgery is closed, please telephone 0300 555 9999. Your call will automatically be diverted to our out of hour’s service.  Out of hours calls will be dealt with by Birmingham & District GP Emergency room (BADGER), a cooperative of local general practitioners. The practice retains overall 24 hour responsibility for the care of its registered patients. Out of hours care is commissioned by MMP.

Prescriptions

Requests can be made on-line or in person at reception.  House bound patients only can request prescriptions over the telephone.  Electronic prescriptions are available please speak to a member of our reception team to nominate a pharmacy of your choice.

For repeat prescription requests please allow at least 3 working days (speak to a member of the surgery team for more information).

General Enquiries

For general enquiries please contact your local surgery

Test Results

Ring between 10.00am and 5.00pm— please select option 4

Complaints and Suggestions

If you have cause to make a complaint or a suggestion please speak to your local surgery team leader who will be able to assist you.  Complaint leaflets are available from the reception  team

Access to medical records

As of 1st April 2016  patients are now able to request detailed record access . For more information please ask a surgery team member.

To view an either electronic version of the Practice Leaflet, please select the documents below

Practice Leaflet

Easy Read Version