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General Surgery Info


Please be aware that there is a global shortage of some equipment used for taking blood tests. Patients who needs a test for urgent health problems will still get one, but when safe to do so, you may be asked to come back for a test at a later date, or your appointment may be rescheduled.  

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available. 

If your condition or symptoms change or get worse, please contact the NHS as you would normally. 


The UK Government have released detailed guidance on demonstrating your COVID vaccination status.

You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. If you are travelling abroad, we recommend you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.

Further guidance can be found here – https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

MMP During the Current Coronavirus Pandemic:

Vaccinations Update

Coronavirus Vaccination  – 

MMP is currently offering the COVID-19 vaccination programme to patients most at risk of Coronavirus.

So far we have given over 80,000 vaccines along with vaccinating all Care Home patients allocated to MMP Primary Care Networks.

We are working hard to progress through the campaign and we are expected to commence COVID Booster vaccinations throughout the forthcoming winter months. 

The vaccine will be offered more widely progressing down the priority cohort list as soon as possible.

For further information on the vaccination and the current vaccination programme, please see: 


The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI).

Read the latest JCVI advice on priority groups for the COVID-19 vaccination on GOV.U

General Update

This notice explains how you get access to the GP services run by MMP during the current coronavirus pandemic.

As you are aware the Coronavirus pandemic continues and as such restrictions apply across many parts of society currently.

The NHS response is aimed at minimising risk, preserving Personal Protective Equipment (PPE) supplies and preventing harm to patients and NHS staff.

To protect everyone, walk-in access to GP surgeries is currently being restricted to reduce the spread of Coronavirus.

Following advice from NHS England and Birmingham & Solihull Clinical Commissioning Group, the primary method for patients to currently access the surgery will be virtual appointments (telephone/video) in the first instance followed by face to face consultations at selected MMP surgeries in a controlled manner.

Notice To All MMP Patients – How to access your GP



Since the Pandemic began in March 2020, MMP have been operating under COVID restrictions and measures were introduced to protect both MMP patients and staff from COVID-19. During this time we carefully managed the flow of patients entering our surgeries, ensuring those who require to be consulted via a face-to-face appointment can be done so safely.

As lockdown measures continue to ease, in line with government advice we are now able to change the way patients access our surgeries.

We have detailed below what this means for our patients

Accessing appointments

MMP continues to offer care based on clinical need.

From Monday 14th June, patients will be able to visit your surgery to book an appointment. Although our preferred method of appointment booking remains via telephone, you are now able to visit the surgery to book appointments. We are asking all patients coming to sites to follow strict guidelines, these are:

Do not visit the surgery if you have any symptoms of COVID-19, such as

  • a high temperature, this means you feel hot to touch on your chest of back (you do not need to measure your temperature)
  • A new, continuous cough, this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste, this means you have noticed you cannot smell or taste anything, or things smell or taste different to normal.

When you do visit site you must continue to use the government guidelines as below

  • Wash your hands frequently and use the anti-bacterial gel provided at all surgery entrances.
  • Wear a mask at all times whilst in the surgery.
  • Ensure you keep two-metre distance between you and other whilst at the surgery.

We will be continuing to triage patients by phone in the first instance and the GP may then invite patients to our surgeries where face-to-face appointments are necessary.

Accessing Surgery Buildings

Each MMP surgery layout has been re-designed to ensure maximum safety to all patients. When visiting your surgery, please ring the intercom buzzer outside the surgery door and a receptionist will guide you through the necessary steps prior to entering the premises.

Hub Sites

Prior to the Pandemic, Eaton Wood Medical Centre Hub and All Saints Medical Centre Hub held speciality clinics such as Phlebotomy, where patients were able to travel to these sites to receive Hub based care. You may be directed to one of our Hub sites for your consultation if deemed appropriate by our reception/clinical team.

MMP fully supports the COVID vaccination programme and would encourage all patients to get vaccinated to protect them from COVID.

Vaccination Campaign

MMP have been heavily involved with the COVID Vaccination campaign since it began in December 2020, to date we have administered over 80,000 COVID vaccinations.  This campaign has been running in full flow whilst we have been providing General Practice services in one of the most challenging times within the history of the NHS.

We would like to thank all who have made this possible, including University Hospitals Birmingham, Birmingham and Solihull CCG and to all the volunteers who have worked tirelessly at our Vaccination Centres.

Erdington Medical Centre and All Saints Medical Centre will continue to deliver COVID Vaccinations throughout the winter months in line with NHSE/JCVI guidance. 

Please be aware that there is a national backlog in Hospital related services now due to the Pandemic and we are not able to inform you as to when your procedure/consultation will be.

As we know begin to take this next step together, please be polite and respectful, your GP and practice team are available and working hard to support you, your family and friend’s health and care needs.

Midlands Medical Partnership

Access to your GP

We are currently following a system that has been advised by Birmingham & Solihull CCG based on a Red, Amber, Purple, Green site structure.

MMP surgeries are OPEN for your health care needs. The way in which you can access us has changed. This is to keep you safe and ensure we can continue to deliver all your healthcare needs throughout this period. All your requests for healthcare appointments are now being triaged over the phone/video and assessed by a clinician as to the safest and most appropriate way to provide your healthcare needs. We offer telephone appointments, video consultations and face to face appointments.

The surgery where your face to face appointment may take place has changed so we can maintain high levels of infection control, keeping you and our staff safe. We ask you only to attend a site with a pre-booked appointment wearing a face covering and follow instructions at the entrance where your temperature will be checked and a few simple questions are asked.

This is where patients who have COVID-19 symptoms will be invited for an assessment. There are 7 sites across Birmingham & Solihull CCG covering all localities.The North locality Red site is based at Northcroft on Slade Road in Erdington and operated by Badger on behalf of MMP North PCN surgeries. The Central locality Red site is based at Greet Medical Practice on Percy Road in Greet and operated by Smartcare Federation on behalf of MMP Central PCN surgeries. Access to Red sites will be in a controlled manner.

This is where patients who have NON COVID-19 symptoms will be invited for a face to face assessment after a virtual consultation with a GP who then agrees a face to face assessment is clinically necessary.  The following MMP surgeries are currently amber sites:

  • MMP Eaton Wood Medical Centre is the Amber site for the North MMP PCN surgeries
  • MMP All Saints Medical Centre is the Amber site for the Central MMP PCN surgeries

Access to Amber sites will be in a controlled manner.

This is for Non-urgent routine care which will be coordinated centrally and patients will be invited to attend. This type of care includes baby checks, immunisations, flu vaccine, smears, blood tests, wound dressings, B12 injections and other nursing care. The following MMP surgeries are currently Purple sites: 

MMP North PCN surgeries: 

  • MMP Eaton Wood Medical Centre 
  • MMP Erdington Medical Centre 

MMP South PCN surgeries:

  • MMP All Saints Medical Centre 
  • MMP Old Priory Surgery 

Access to Purple sites will be in a controlled manner.

The green branch sites are currently closed to direct patient access in order to protect patients and staff. All staff at Green sites are working to meet the needs of MMP patients by virtual appointments (telephone/video), and if a face to face consultation is considered necessary by the GP you will be invited to attend either a Red, Amber or Purple site based on the clinical assessment. The following MMP surgeries are currently Green sites:

For prescriptions please ensure you have nominated a pharmacy for electronic prescriptions. This can be done either at the pharmacy of your choice or by the surgery via phone.

If you have any questions please contact your local Site Lead Officer or e-mail midlandsmedical.partnership@nhs.net

Other Surgery Details:

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

If you call your local surgery when the phone lines are closed, you will be presented with the following two options:

Option 1 – will direct you to the MMP Telephone Hub where you can book appointments and make other admin queries
Option 2 – will direct you to Badger Out of Hours who for clinical issues will assess for same day treatment

Should you wish to visit a reception desk in person to book an appointment or make an admin query the following MMP reception desks are open on a Wednesday afternoon:

Eaton Wood Medical Centre
Erdington Medical Centre
Dudley Park Medical Centre
Jockey Road Medical Centre
Kingsmount Medical Centre
Broadmeadow Health Centre

Should you wish to visit a reception desk in person to book an appointment or make an admin query the following MMP reception desks are open on a Thursday afternoon:

Eaton Wood Medical Centre
Erdington Medical Centre
Dudley Park Medical Centre
Jockey Road Medical Centre
Kingsmount Medical Centre
All Saints Medical Centre
The Old Priory Surgery
High Street Surgery
Stratford House Surgery

For sites that are closed on a Wednesday or Thursday afternoon only, you can book an appointment to see someone at any of the other MMP sites that are open or at our MMP North and South hubs during extended access appointments.

MMP operates a Practice Development Time programme where all sites close for 4 afternoons per year (one per quarter).
During these Practice Development Time programme sessions ALL MMP sites will be closed.
If you call your local surgery during Practice Development Time sessions, you will be presented with the following two options:

In order to provide a safe environment for patients and staff access to all MMP surgeries reception and waiting areas will only be available via prior BOOKED appointments. Please make all enquiries by telephone and if you are allocated a face to face appointment please check which MMP site you have booked into.

At this time our sites are being used for different clinical presentations for safety and therefore you may be asked to attend another MMP local site.

MMP operates extended access appointments via MMP North and MMP South Hub sites.

MMP North Hub operates from Eaton Wood Medical Centre and offers appointments Mon-Fri 6.30pm-8.00pm and Sunday 8.30am-10.30am.

MMP South Hub operates from All Saints Medical Centre and offers appointments Mon-Fri 6.30pm-8.00pm and Saturday 8.30am-10.30am.

If you would like to book an appointment at either site during Extended Access please speak to a receptionist.

MMP are offering Video Consultations to patients and this method is replacing most face to face appointments for the foreseeable future and certainly under the current circumstances.

Video consultations allow you to speak/see a clinician using the camera of your smartphone, tablet or computer.  To book an appointment please call your surgery who will book you into see a clinician.

You will receive a text message on your phone from the clinician with a link which takes you to the consultation page. Please be aware this is a secure and tested process

As a result of a contractual change with NHS England and a national spine IT issue out of our control, Midlands Medical Partnership (MMP) is set up nationally as 1 lead site. You may notice that letters you receive from hospitals will have Erdington Medical Centre as your listed surgery and a doctor from Erdington Medical Centre as your GP. Please be aware that this is an administrative entry and rest assured that you are still registered at your chosen MMP Surgery. Your GP will remain the same and will receive all your hospital correspondence. Community nursing teams and other service providers may query your surgery or GP when making contact with you, e.g. when scheduling appointments. Please ask them to refer to the ‘about us’ section on our website (mmpmedical.com) where they will be able to read this statement. If you have any issues please ask the provider to contact your GP surgery.

From 1 April 2015, practices are required to allocate a named, accountable GP to all patients

If you wish to be told the name of your named, accountable GP, please ask the receptionists when you are next in the surgery. For convenience your named, accountable GP will be called your ‘usual GP’.

Please note: there is no need to telephone the practice for this information.

If you express a preference as to which GP you have been assigned, the practice will make reasonable efforts to accommodate this request.

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

All clinicians will have full access to you medical records when dealing with your needs

Please note all MMP surgery fax machines have been switched off as per contractual obligations. Each MMP site is contactable via e-mail, these can be found on the surgery page.

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