IMPORTANT UPDATE TO PATIENTS REGARDING CORONAVIRUS WORKING AND ACCESS TO GP SERVICES

About

Midlands Medical Partnership (MMP) is a partnership of 16 GPs which provides NHS GP services to over 65,000 patients through one individual GP practice operating from eleven surgeries across Birmingham.

MMP was formed by the merger of seven pre-existing practices on 1st April 2009. An eighth practice, All Saints Medical Centre in Kings Heath, joined MMP in July 2011, a ninth practice, Dudley Park Medical Centre in Acocks Green joined us in October 2012 and our tenth, Stratford House Surgery joined in August 2016.

The vision behind the creation of MMP is to improve and develop all that is excellent about traditional GP services – local GPs leading and working in local surgeries to provide long-term doctor/patient relationships based on the established values of trust and personalised care, whilst at the same time being part of a larger, more corporate business structure, allowing our practices and patients to benefit from the resources of a larger organisation, enabling us to improve the range and quality of patient services, improve access and patient responsiveness and improve learning across our organisation.

MMP’s core purpose is “to work within a culture of quality to constantly improve the care and service we give our patients.”

MMP Flu

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

MMP Video Consultations

MMP are offering Video Consultations to patients and this method is replacing most face to face appointments for the foreseeable future and certainly under the current circumstances.

Video consultations allow you to speak/see a clinician using the camera of your smartphone, tablet or computer.  To book an appointment please call your surgery who will book you into see a clinician.

You will receive a text message on your phone from the clinician with a link which takes you to the consultation page. Please be aware this is a secure and tested process.

Advice on Coronavirus

All MMP Surgeries will no longer be conducting clinical face to face appointments. In order to SAFEGUARD PATIENTS and staff from CORONAVIRUS only telephone triage appointments will be available and if necessary a patient will be seen by a clinician. For prescriptions please ensure you have a nominated a pharmacy for electronic prescriptions. This can be done either at the pharmacy or by the surgery via phone.

If you have a new continuous cough, loss or change to your sense of smell or taste and/or high temperature (of 37.8 degrees centigrade or higher), you should self-isolate for the next 7 days; do not call NHS 111 or contact other healthcare providers.If your symptoms deteriorate and you feel you need medical care it is at that point you should call NHS 111.

Call 111 if you’re worried about a baby or child under 5. If your child seems very unwell, is getting worse or you think there’s something seriously wrong, call 999.Do not delay getting help if you’re worried. Trust your instincts.

Get more advice about when to self isolate and what to do by clicking on the link. https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/coronavirus-in-children/

Please search NHS CoronaVirus https://www.nhs.uk/conditions/coronavirus-covid-19/ and check the gov.uk website https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response for the latest information.If you are seriously ill or injured or your life is at risk, call 999.

Other Useful Websites:

https://www.signhealth.org.uk/coronavirus/

https://www.gov.uk/government/publications/coronavirus-how-to-help-safely–2/coronavirus-how-to-help-safely

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MMP Registrations

MMP are still registering patients at the following sites:

  • All Saints Medical Centre
  • Broadmeadow Surgery
  • Eaton Wood Medical Centre
  • Erdington Medical Centre
  • High Street Surgery  
  • Jockey Road Surgery
  • Kingsmount Surgery
  • Old Priory Surgery
  • Stratford House Surgery

If you would like to register with any of the practices listed above please click on the link http://www.mmpmedical.com/register-with-mmp/

NOTICE TO PATIENTS

As a result of a contractual change with NHS England and a national spine IT issue out of our control, Midlands Medical Partnership (MMP) is set up nationally as 1 lead site. You may notice that letters you receive from hospitals will have Erdington Medical Centre as your listed surgery and a doctor from Erdington Medical Centre as your GP. Please be aware that this is an administrative entry and rest assured that you are still registered at your chosen MMP Surgery. Your GP will remain the same and will receive all your hospital correspondence. Community nursing teams and other service providers may query your surgery or GP when making contact with you, e.g. when scheduling appointments. Please ask them to refer to the ‘about us’ section on our website (mmpmedical.com) where they will be able to read this statement. If you have any issues please ask the provider to contact your GP surgery.

NAMED ACCOUNTABLE GP – NOTICE TO PATIENTS

From 1 April 2015, practices are required to allocate a named, accountable GP to all patients

If you wish to be told the name of your named, accountable GP, please ask the receptionists when you are next in the surgery. For convenience your named, accountable GP will be called your ‘usual GP’.

Please note: there is no need to telephone the practice for this information.

If you express a preference as to which GP you have been assigned, the practice will make reasonable efforts to accommodate this request.

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

All clinicians will have full access to you medical records when dealing with your needs

Extended Access

Appointments now available 7 days a week to all MMP patients at our two hubs.

Eaton Wood Medical Centre based in Erdington

  • MON TO FRI 18:30PM— 20:00PM
  • SUN (OPEN AT EATON WOOD MEDICAL CENTRE) – 08:30AM—10:30AM

All Saints Medical Centre based in Kings Heath.

  • MON TO FRI 18:30PM— 20:00PM
  • SAT (OPEN AT ALL SAINTS MEDICAL CENTRE) – 08:30AM—10:30AM

Additional Nurse Appointments Available On Saturdays.

MMP offer additional practice nurse appointments every Saturday in the South and North.

North Sites:

Weekly rotational basis 8am-12:45pm at Erdington MC, Eaton Wood MC, High Street Surgery, Jockey Road MC, Kingsmount MC.

South sites:

Weekly 8:30am-12:00pm at All Saints MC

Fortnightly 8am-12:00pm at Dudley Park MC

Please call your local surgery for more information.

Pre-bookable Phlebotomists Appointments are now available during Extended Access.

Pre-bookable Phlebotomists Appointments are now available throughout Extended Access at both Eaton Wood Medical Centre and All Saints Medical Centre. Please speak to reception for more information.

MMP BOUNDARY AREA

Please click on the link below to view the MMP Boundary Map.

MMP BOUNDARY AREA

How we use your information:

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MMP Privacy Notice

Please click on the document below to view MMP Data Protection Privacy Notice.

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MMP Fees List

Please click on the document below to view MMP Fees List.

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New Patient Questionnaire – Adult &  Child under 18

       Adult                                                                    Under 18 

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> Advice on Coronavirus

IMPORTANT UPDATE TO PATIENTS REGARDING CORONAVIRUS WORKING AND ACCESS TO GP SERVICES

As you are aware the Coronavirus pandemic continues and as such restrictions apply across many parts of society currently.

The NHS response is aimed at minimising risk, preserving Personal Protective Equipment (PPE) supplies and preventing harm to patients and NHS staff.

To protect everyone, walk-in access to GP surgeries is currently being restricted to reduce the spread of Coronavirus.

Following advice from NHS England and Birmingham & Solihull Clinical Commissioning Group, the primary method for patients to currently access the surgery will be virtual appointments (telephone/video) in the first instance followed by face to face consultations at selected MMP surgeries in a controlled manner.

We are currently following a system that has been advised by Birmingham & Solihull CCG based on a Red, Amber, Purple, Green site structure.

  • All MMP surgeries are OPEN for your health care needs. The way in which you can access us has changed. This is to keep you safe and ensure we can continue to deliver all your healthcare needs throughout this period. All your requests for healthcare appointments are now being triaged over the phone/video and assessed by a clinician as to the safest and most appropriate way to provide your healthcare needs . We offer telephone appointments, video consultations and face to face appointments. The surgery where your face to face appointment may take place has changed so we can maintain high levels of infection control, keeping you and our staff safe. We ask you only to attend a site with a pre-booked appointment wearing a face covering and follow instructions at the entrance where your temperature will be checked and a few simple questions are asked.
  • Red Sites – This is where patients who have COVID-19 symptoms will be invited for an assessment. There are 7 sites across Birmingham & Solihull CCG covering all localities.The North locality Red site is based at Northcroft on Slade Road in Erdington and operated by Badger on behalf of MMP North PCN surgeries. The Central locality Red site is based at Greet Medical Practice on Percy Road in Greet and operated by Smartcare Federation on behalf of MMP Central PCN surgeries. Access to Red sites will be in a controlled manner.
  • Amber Sites – This is where patients who have NON COVID-19 symptoms will be invited for a face to face assessment after a virtual consultation with a GP who then agrees a face to face assessment is clinically necessary. MMP Eaton Wood Medical Centre is the Amber site for the North MMP PCN surgeries and MMP All Saints Medical Centre is the Amber site for the Central MMP PCN surgeries. Access to Amber sites will be in a controlled manner.
  • Purple Sites – This is for Non-urgent routine care which will be coordinated centrally and patients will be invited to attend. This type of care includes baby checks, immunisations, flu vaccine, smears, blood tests, wound dressings, B12 injections and other nursing care. MMP Eaton Wood Medical Centre and MMP Erdington Medical Centre are the Purple sites for the MMP North PCN surgeries. MMP All Saints Medical Centre and MMP Old Priory Surgery are the purple sites for the MMP Central PCN surgeries. Access to Purple sites will be in a controlled manner.
  • Green Sites – At these sites there is currently no direct patient access in order to protect patients and staff. All staff at Green sites are working to meet the needs of MMP patients by virtual appointments (telephone/video), and if a face to face consultation is considered necessary by the GP you will be invited to attend either a Red, Amber or Purple site based on the clinical assessment. The following MMP surgeries are currently Green sites:
  • MMP High Street Surgery
  • MMP Jockey Road Medical Centre
  • MMP Kingsmount Medical Centre
  • MMP Dudley Park Medical Centre
  • MMP Stratford House Surgery
  • MMP Broadmeadow Health Centre
  • This system of access will remain for the coming months and is likely to remain in place till at least Spring/Summer 2021.
  • MMP appreciates this current system of access may cause some difficulties. We want to keep you safe and we ask you to work together with our dedicated MMP staff to allow this to happen, we appreciate your help during the pandemic by adopting this CCG colour coded access system.

For prescriptions please ensure you have nominated a pharmacy for electronic prescriptions. This can be done either at the pharmacy of your choice or by the surgery via phone.

If you have any questions please contact your local Site Lead Officer or e-mail midlandsmedical.partnership@nhs.net .

For more information regarding Coronavirus please visit:

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

https://www.nhs.uk/conditions/coronavirus-covid-19/

read more

> MMP Video Consultations

MMP Video Consultations

MMP are offering Video Consultations to patients and this method is replacing most face to face appointments for the foreseeable future and certainly under the current circumstances.

Video consultations allow you to speak/see a clinician using the camera of your smartphone, tablet or computer.  To book an appointment please call your surgery who will book you into see a clinician.

You will receive a text message on your phone from the clinician with a link which takes you to the consultation page. Please be aware this is a secure and tested process.

 

read more

> MMP Registration Form

MMP are still registering patients at the following sites:

  • All Saints Medical Centre
  • Broadmeadow Surgery
  • Eaton Wood Medical Centre
  • Erdington Medical Centre
  • High Street Surgery  
  • Jockey Road Surgery
  • Kingsmount Surgery
  • Old Priory Surgery
  • Stratford House Surgery

If you would like to register with any of the practices listed above please click on the link http://www.mmpmedical.com/register-with-mmp/.

read more

> APPOINTMENTS NOW AVAILABLE 7 DAYS A WEEK

New Service:  APPOINTMENTS NOW AVAILABLE 7 DAYS A WEEK TO ALL MMP PATIENTS AT EATON WOOD MEDICAL CENTRE AND ALL SAINTS MEDICAL CENTRE:

  • MON TO FRI 18:30PM— 20:00PM
  • SAT (ALL SAINTS ONLY) – 08:30AM—10:30AM
  • SUN (EATON WOOD ONLY) – 08:30AM—10:30AM

Please speak to reception for more information.

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