Stratford House Surgery

Stratford House Surgery, 578 Stratford Road, Sparkhill , Birmingham, B11 4AN | Tel: 0121 772 0392

LATEST NEWS:

Stratford House Surgery will hold it’s PPG meeting on Thursday 20th April 2017 at 13:30 pm . read more
The next south PPG meeting will be at Broadmeadow Health Centre on Tuesday 8th August 2017.   read more
The next North PPG meeting will be held on 9th November at Eaton wood at 6:45pm. read more
Our Carer resources are now available via the 'Carer Support' page. If you are a carer please visit the surgery and notify our reception team. You ... read more
MMP have been working very closely with Cancer UK. Please look through our resources available via the Patient Resources section. read more

Practice Information

Welcome to Stratford House Surgery. Midlands Medical Partnership (MMP) was formed in 2009, our group of 12 surgeries across Birmingham provides services to 70,000 patients.

Surgery boundaries

Registration

We are accepting new registrations for new patients.

Out of area

You may be able register at the discretion of the GP partners, please be aware we will not be able to provide the home visiting service outside of the practice boundary.

Appointments

All MMP surgeries offer pre-bookable and same day face to face consultations with a health care professional.  Telephone appointments with a clinician are also available.

Home visit requests are taken at all sites for house bound patients only, a clinician may contact the patient prior to visit to determine the nature of the illness

A doctor is assigned daily for any urgent care issues, the designated doctor will make an assessment and decide the appropriate course of action

We offer a full range of appointments with other clinical staff who may be best suited to deal with your problem

If you require an interpreter please make the reception team aware of your requirements at the time of making the booking.

If you are unable to attend your scheduled appointment please contact the surgery immediately  so that your appointment can be re-allocated.

Out of hours

If you require medical treatment when the surgery is closed, please telephone 0300 555 9999. Your call will automatically be diverted to our out of hour’s service.  Out of hours calls will be dealt with by Birmingham & District GP Emergency room (BADGER), a cooperative of local general practitioners. The practice retains overall 24 hour responsibility for the care of its registered patients. Out of hours care is commissioned by MMP.

Prescriptions

Requests can be made on-line, via a pharmacy or in person at reception.  House bound patients only can request prescriptions over the telephone.  Electronic prescriptions are available please speak to a member of our reception team to nominate a pharmacy of your choice.

For repeat prescription requests please allow at least 3 working days (speak to a member of the surgery team for more information).

General Enquiries

For general enquiries please call contact your local surgery

Test Results

Results take around 7-10 days to arrive at the surgery. Please call the surgery after 11am to find out results.

Complaints and Suggestions

If you have cause to make a complaint or a suggestion please speak to your local surgery team leader who will be able to assist you.  Complaint leaflets are available from the reception  team

Access to medical records

As of 1st April 2016  patients are now able to request detailed record access . For more information please ask a surgery team member.

 

Practice Leaflet