Mere Green Surgery

2nd Floor Carlton House, Mere Green Road, Sutton Coldfield, B75 5BS | Tel: 0121 308 2137

LATEST NEWS:

MMP are proud to be acknowledged a ‘Safe Surgery’, in partnership with Doctors of the World UK! read more
‘MMP offers a regular Dementia Drop in Service in partnership with Alzheimer’s Society at your site. Please contact your local site for the date of... read more
MMP Carers Pack now available to all patients: Please find our Latest MMP Carers pack below, you can also find this on our Carer Support page un... read more
New Service:  APPOINTMENTS NOW AVAILABLE 7 DAYS A WEEK TO ALL MMP PATIENTS AT EATON WOOD MEDICAL CENTRE AND ALL SAINTS MEDICAL CENTRE:

Practice Information

Welcome to Mere Green Surgery Midlands Medical Partnership (MMP) was formed in 2009, our group of 11 surgeries across Birmingham provides services to 70,000 patients.  Our unique single joined up clinical system allows MMP patients to access any one of our sites.

Site boundaries

MMP Mere Green covers the majority of the addresses within these postcodes.

B74, B75, B76

Registration

We are pleased to welcome new patients to the surgery. If you wish to register with us you will be required to complete a registration form and questionnaire which is available from our reception team. You will be asked to provide us with your NHS number which will be available from your previous GP Practice.  A form of identification will be required if you wish to have online access.  If you are unable to provide this please speak to the surgery Team Leader who will assist.  All new patients are offered a new patient health check with a member of our Nursing Team.

Out of area

You may be able register at the discretion of the GP partners, please be aware we will not be able to provide the home visiting service outside of the practice boundary.

Appointments 

All MMP surgeries offer pre-bookable and same day face to face consultations with a health care professional.  Telephone appointments with a clinician are also available.

Home visit requests are taken at all sites for house bound patients only, a clinician may contact the patient prior to visit to determine the nature of the illness

A doctor is assigned daily for any urgent care issues, the designated doctor will make an assessment and decide the appropriate course of action

We offer a full range of appointments with other clinical staff who may be best suited to deal with your problem

If you require an interpreter please make the reception team aware of your requirements at the time of making the booking.

If you are unable to attend your scheduled appointment please contact the surgery immediately  so that your appointment can be re-allocated.

Out of hours

If you require medical treatment when the surgery is closed, please telephone 0300 555 9999. Your call will automatically be diverted to our out of hour’s service.  Out of hours calls will be dealt with by Birmingham & District GP Emergency room (BADGER), a cooperative of local general practitioners. The practice retains overall 24 hour responsibility for the care of its registered patients. Out of hours care is commissioned by MMP.

Prescriptions

Requests can be made on-line or in person at reception.  House bound patients only can request prescriptions over the telephone.  Electronic prescriptions are available please speak to a member of our reception team to nominate a pharmacy of your choice.

For repeat prescription requests please allow at least 3 working days (speak to a member of the surgery team for more information).

General Enquiries

For general enquiries please contact your local surgery

Test Results

Please call daily between 12:00-1pm

Complaints and Suggestions

If you have cause to make a complaint or a suggestion please speak to your local surgery team leader who will be able to assist you.  Complaint leaflets are available from the reception  team

Access to medical records

As of 1st April 2016  patients are now able to request detailed record access . For more information please ask a surgery team member.

To view an either electronic version of the Practice Leaflet, please select the documents below

Practice Leaflet

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Easy Read Version

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NHS Choices

Please click on the link provided below which will allow you to visit Mere Green Surgery’s NHS Choices page.

https://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=117201

Our Surgery Staff

Vicky Taylor | HCA
Lorraine Brown | Practice Nurse

Team Leader

Deborah Rollason | Team Leader
Surgery Hours:
. Phones Lines Reception Extended Access
Monday 8:30am-18:30pm 8:15am-18:30pm 18:30pm – 20:00pm at Eaton Wood MC and All Saints MC.
Tuesday 8:30am-18:30pm 8:15am-18:30pm 18:30pm – 20:00pm at Eaton Wood MC and All Saints MC.
Wednesday 8:30am-13:00pm 8:15-13:30 after 13:30 access via Erdington MC 18:30pm – 20:00pm at Eaton Wood MC and All Saints MC.
Thursday 8:30am-13:00pm 8:15am-18:30pm 18:30pm – 20:00pm at Eaton Wood MC and All Saints MC.
Friday 8:30am-13:00pm 8:15am-18:30pm 18:30pm – 20:00pm at Eaton Wood MC and All Saints MC.
Saturday Closed Closed 08.30am-10.30am at All Saints Medical Centre
Sunday Closed Closed 08.30am-10.30am at Eaton Wood Medical Centre

Contact Information

NHS Direct – 111 or www.nhsdirect.nhs.uk Badger – 0300 555 7575 Good Hope and Heartlands Hospitals – 0121 424 2000 City Hospital and Sandwell Hospitals – 0121 554 3801 Birmingham Children’s Hospital – 0121 333 9999 Social Care Team– 024 7678 8555 Women’s Aid– 0808 800 0028 Safeguarding Adults– 0121 303 1234 (option 1) Barnardo’s– 0121 359 5333 NCPCC– 0808 800 5000 Childline– 0800 1111 National Domestic Violence Helpline– 0808 2000 247 Birmingham Carers Hub– 0844 225 0680   The nearest Walk in Centre- Erdington Health and Wellbeing Walk in Centre High Street, Erdington B23 6SJ 8:00-8:00pm 0121 686 8010